Frequently Asked Questions (FAQs)

Well, it’s a Walk-In Surgery at Catford Bridge, plus an appointment-based clinic in East Dulwich. Computer ‘N’ Mobile also do a Paramedic Repair service and a postal/courier repair service.

When you don’t come to us, we come to you. One of our “paramedics” will repair your home or office (socially distanced, of course).

So it’s not just your iPhones & Samsung Galaxy phones. We also fix iPads, Huawei Tablets & phones, Samsung tablets, traditional Laptops, OnePlus phones, gaming laptops, Oppo, Blackberry, LG, HTC, Motorola, Nokia phones, Macbooks, Asus tablets and laptops, Acer, and so many more across a wide range of manufacturers.

Broken screens account for around 60% of our repairs. Still, there are also battery replacements, charging port repairs, antenna faults, software issues, audio repairs, motherboard repairs, data recovery, and liquid damaged devices.

We have seen it all; water, wine, milkshake, olive oil, hot chocolate, damage (and worse). You think of it, we’ve seen it!

Not always, some phones are too severely damaged, and we’re not magicians. However, with our team’s skill set, there’s a good chance nobody else can if we can’t fix it.

No. There’s nothing to pay with our no-fix, no-fee guarantee if we can’t complete your repair. We don’t charge to diagnose, so you’re in complete control.

Different for each scenario, but most common screen replacement and battery repairs can be completed in under an hour. For an iPhone 6S battery repair, our record time is under 20 minutes (including testing).

With all our repairs, while we want to fix your device as quickly as possible, our priority is to get the repair right the first time.

Yeah, by default, our repairs have a 3 months warranty, unless otherwise advised physical and liquid damage. Battery replacements & certain other repairs will have a 3-months warranty.